Global Crisis Management Market Assessment, By Solution [Disaster Recovery and Business Continuity, Fire and Hazardous Materials (HAZMAT), Perimeter Intrusion Detection, Emergency/Mass Notification, Web-Based Emergency Management, Geospatial], By Services [Training and Consulting, EO Design and Integration, Support and Maintenance], By Deployment [On-premises, Cloud], By Enterprise Size [SMEs, Large Enterprises], By Industry [BFSI, IT and Telecommunication, Energy and Utilities, Defense and Military, Government, Others], By Region, Opportunities and Forecast, 2018-2032F

Global crisis management market is projected to witness a CAGR of 7.50% during the forecast period 2025-2032, growing from USD 118.66 billion in 2024 to USD 211.63 billion in 2032.

Crisis management refers to the identification of a threat to an organization and its stakeholders to mount an effective response. Due to the unpredictability of world events, many modern organizations try to anticipate when a crisis might occur so that they may outline plans to handle it if it does. When and if such a crisis occurs, the organization must be flexible enough to change its path dramatically to survive. The global growth of the crisis management market is significant and driven by several reasons. The development of more frequent natural catastrophes, including hurricanes and flooding, and increased cybersecurity threats demand strong emergency crisis management solutions. Organizations are forced to invest in such systems to protect their operations and human resources against unforeseen disruptions. In addition, public safety concerns in urban areas, geopolitical uncertainties, and the healthcare sector's demand for efficient emergency responses further enhance this market expansion. The technological advancements of IoT and AI enhance crisis management capabilities through real-time monitoring and data analytics. Government initiatives further enhance the infrastructure for disaster response.

In addition, with the realization of the need for continuity in business operations during times of crisis, there is a growing investment in crisis management solutions. Complexity in risk management, from natural disasters to cyber threats, calls for holistic planning and preparedness strategies. This landscape is further enriched by the development of advanced crisis management systems that facilitate effective communication and coordination during emergencies. Through evolving to meet the new trends facing these organizations, as the corporations’ endeavor to navigate through such turmoil and improve their resiliencies, the crisis management marketplace advances.

For instance, in March 2022, Philip Morris International Inc. announced the suspension of its planned investments in the Russian Federation due to the Russia-Ukraine war, including all new product launches and commercial, innovation, and manufacturing investments. PMI has also activated plans to scale down its manufacturing operations in Russia amid ongoing supply chain disruptions and the evolving regulatory environment. It was done to show its support to humanity. This, in turn, led to the decline in their stock prices as well as revenues for that period of 2022.

Increasing Demand for Effective Resource Management Software Among Enterprises

Crisis management software helps in planning, coordinating, and executing emergency activities. It allows organizations to streamline their communications, thus improving crisis decisions. Real-time monitoring with the aid of automatic alerts ensures resource deployment to the most critical needs areas.

The complexity of operations in organizations calls for more advanced resource management solutions that integrate with existing systems and provide insight into crisis scenarios. The digital lending platform and innovative technologies such as artificial intelligence and IoT enhance the capabilities of crisis management software, making it accessible and effective for businesses. With increasing business continuity planning and compliance with regulatory standards, investment in crisis management solutions will likely increase. This trend helps organizations better navigate unexpected disruptions and fuels market growth through a proactive approach to preparedness and response.

For example, in October 2024, Honeywell International Inc., an American conglomerate corporation announced the introduction of three new handheld computers designed to optimize workflows and empower workers in demanding settings like the warehouse and retail floor. The mobile computers named CT37, CK67, and CK62 can run novel artificial intelligence (AI) applications to help streamline processes and allow employees to work smarter and gain on-the-job knowledge faster. With 5G and Wi-Fi 6E technology and Android 14-18 compatibility, Honeywell’s best-in-class handheld CT37, CK67 and CK62 computers enable fast and reliable data access and seamless communications to help workers accomplish tasks with speed and accuracy. This optimizing workflow software will further help organizations reduce their daily base operations costs.

Increasing Natural Disasters and Geopolitical Uncertainties Driving the Need for Crisis Management

Natural disasters like hurricanes, earthquakes, floods, and wildfires increasingly manifest with a high level of severity. This increases the rate and occurrence of crises in terms of natural disasters. Crisis management software helps companies handle or manage the consequences or issues that may arise because of natural disasters or otherwise. Crisis management software features real-time monitoring, alert notifications, and resource management. These are the features that make the difference in the emergency management of natural disasters. This emerging trend in the importance of proactive crisis planning drives the adoption of advanced software solutions.

Political instability, regional conflicts, and economic sanctions create geopolitical uncertainties, making the environment for most businesses operating in such circumstances volatile. Such uncertainties can disrupt supply chains, increase operational costs, and pose risks to employee safety. Organizations invest in crisis management software to help navigate such challenges and ensure business continuity. The software develops comprehensive crisis management plans, conducts risk assessments, and coordinates response efforts. These factors have resulted in a growing demand from organizations to seek crisis management software, looking to be better prepared and resilient to natural disasters and geopolitical uncertainties.

For instance, in December 2023, as reported by the World Bank, due to the Palestine Conflict, Banking sector damages, and losses include physical assets, losses to cash in vaults/ATMs, and expected credit losses in Gaza and some West Bank loan portfolios. The Palestine Monetary Authority (PMA) was able to confirm the destruction of one branch and one regional office in Gaza, as well as partial damages to several other branches, including PMA’s own office in Gaza. Only 15 ATMs out of 91 in Gaza are currently operational.

Rising Cybersecurity Threats Aiding Crisis Management Market

The increase in cybersecurity threats over the past few years has significantly contributed to the growth of the global crisis management market. Organizations are now more conscious of the need for strong crisis management solutions to protect their data and respond appropriately to incidents as cyberattacks become more frequent and sophisticated. Cybersecurity incidents, such as ransomware attacks and data breaches, have escalated alarmingly. This increased threat means that companies in all sectors must invest in crisis management to enable fast response, recovery, and risk mitigation in general.

The financial sector is the most vulnerable sector to cyber threats, according to some of the biggest incidents reported in recent times. Therefore, companies are integrating these advanced technologies into their crisis management strategies and using tools that provide real-time monitoring and automated alerts. Such a heightened focus on preparing for cybersecurity is not just creating more demand for crisis management but also motivating people to take a far more proactive approach toward risk management related to the threat of cyber-attacks, propelling growth in the marketplace for this critical area.

For instance, in April 2024, as per the UK Government’s Cyber Security Breaches Survey, Half of businesses (50%) and around a third of charities (32%) report having experienced some form of cyber security breach or attack in the last 12 months. This is much higher for medium businesses (70%), large businesses (74%), and high-income charities with USD 628,760 (British Pound 500,000) or more in annual income (66%). This shows how cybersecurity is essential in today’s world.

Dominance of Defense and Military Sector in Crisis Management

The defense and military sectors are considered to have the largest share of the crisis management market because this sector urgently needs crisis response solutions. This sector faces a series of threats, such as terrorism, cyber-attacks, and geopolitical conflicts, that seriously affect national security and operational readiness. These risks are mitigated through advanced crisis management solutions that help develop preparedness strategies, ensure clear communication among agencies, and respond to incidents rapidly.

In particular, the threat of terrorism calls for crisis management systems that can coordinate responses quickly to reduce casualties and damage. Additionally, with the evolution of cyber threats, defense organizations need advanced software to detect and recover from attacks and protect sensitive information and infrastructure. Geopolitical tensions increase the complexity of operations, hence comprehensive crisis management plans become indispensable to navigate the possible disruption. By investing in such solutions, the defense and military sector enhances its ability to protect national security while ensuring operational readiness in a progressively complex threat landscape.

For example, in July 2024, NATO Allies agreed to establish a new center better to protect against ever more sophisticated cyber threats. The NATO Integrated Cyber Defence Centre (NICC) will enhance the protection of NATO and Allied networks and the use of cyberspace as an operational domain. The Centre will inform NATO military commanders on possible threats and vulnerabilities in cyberspace, including privately-owned civilian critical infrastructures necessary to support military activities.

North America Dominates Crisis Management Market Share

North America accounts for the largest share of the global crisis management market. This is primarily attributed to factors such as the advancement of technology, rising awareness among individuals and organizations about crisis management, and significant investments in crisis management infrastructure. North America has developed infrastructure that supports the implementation of sophisticated crisis management solutions. The region is at the forefront of technological innovation, including AI, machine learning, and cloud computing, which enhance crisis management capabilities. The United States leads the market due to its proactive disaster preparedness and response approach.

For example, in March 2024, International Business Machines Corporation (IBM), an American technology company, unveiled the opening of a brand-new IBM X-Force Cyber Range in Washington, DC. The new customized training exercises will enable agencies of the U.S. federal government, their suppliers, and critical infrastructure organizations to prepare better to respond to such constant and destructive cyberattacks, as well as all kinds of threats related to AI. This world-class facility will be helping people from legal and mission-critical leaders through to the C-Suite and technical security leaders all prepare for a real cyber incident.

Download Free Sample Report

Future Market Scenario (2025 – 2032F)

• The growing occurrence of frequent and intense natural disasters, such as hurricanes, earthquakes, floods, and wildfires, is increasing the demand for effective crisis management solutions.
• Growing incidents of cyber-attacks globally are forcing organizations to invest in advanced crisis management systems to improve their cybersecurity measures.
• The governments are investing more in crisis management infrastructure to address natural disasters and other crises as effectively as possible.
• Rapid urbanization and highly populated areas are increasing the risk of mass emergencies, which in turn, requires sophisticated crisis management solutions.

Report Scope

“Crisis Management Market Assessment, Opportunities and Forecast, 2018-2032F”, is a comprehensive report by Markets and Data, providing in-depth analysis and qualitative and quantitative assessment of the current state of global Crisis Management market, industry dynamics, and challenges. The report includes market size, segmental shares, growth trends, opportunities, and forecast between 2025 and 2032. Additionally, the report profiles the leading players in the industry, mentioning their respective market share, business models, competitive intelligence, etc.

Report Attribute	Details
Base Year of the Analysis	2024
Historical Period	2018-2023
Forecast Period	2025-2032
Projected Growth Rate	CAGR of 7.50% between 2025 and 2032
Revenue Forecast in 2032	USD 211.63 billion
Segments Covered	Solution, Services, Deployment, Enterprise Size, Industry
Regions Covered	North America, Europe, South America, Asia-Pacific, Middle East and Africa
Key Companies Profile	Honeywell International Inc., Lockheed Martin Corporation, Motorola Solutions, Inc., Johnson Controls International plc, Eaton Corporation plc, Covington & Burling LLP, MetricStream Inc., IBM Corporation, Hexagon AB, Everbridge, Inc.
Customization Scope	15% free report customization with purchase
Pricing and Purchase Options	Avail the customized purchase options to fulfill your precise research needs
Delivery Format	PDF and Excel through email (subject to the license purchased)

In the report, global crisis management market has been segmented into the following categories: 

• By Solution
  • Disaster Recovery and Business Continuity
  • Fire and Hazardous Materials (HAZMAT)
  • Perimeter Intrusion Detection
  • Emergency/Mass Notification
  • Web-Based Emergency Management
  • Geospatial
• By Services
  • Training and Consulting
  • EO Design and Integration
  • Support and Maintenance
• By Deployment
  • On-premises
  • Cloud
• By Enterprise Size
  • SMEs
  • Large Enterprises
• By Industry
  • BFSI
  • IT and Telecommunication
  • Energy and Utilities
  • Defense and Military
  • Government
  • Others
• By Region
  • North America
  • Europe
  • Asia-Pacific
  • South America
  • Middle East and Africa

Key Players Landscape and Outlook

Major players in this competitive market look at innovation, quality service, and strategic alliance for betterment. They have been investing in newer technologies such as AI and real-time data analytics for enhancing their preparedness and responsiveness capabilities during crises. This marketplace is vast and inclusive, incorporating all types of crises occurring in different sectors, and includes heavy investment from governments and organizations towards enhancing their crisis management solutions. As the demand for effective crisis management continues to rise, spurred by factors such as heightened public safety concerns and geopolitical uncertainties, the market is likely to expand further, thereby creating numerous opportunities for growth and innovation.

In October 2024, MetricStream Inc., a US-based software solutions company announced that it was named to the 2025 Chartis RiskTech100, ranking 12th alongside leaders such as Moody’s, SAS, Oracle, FIS, Nasdaq, S&P Global, FICO, and Bloomberg. In addition, MetricStream was awarded category winner in the Enterprise GRC and Audit solution categories. MetricStream scored high across the key assessment criteria of Functionality, Core Technology, Strategy, Customer Satisfaction, Market Presence, and Innovation, earning the following ranking.

In July 2024, Motorola Solutions Inc., an American technology company acquired Noggin, a global provider of cloud-based business continuity planning, operational resilience and critical event management (CEM) software. Noggin’s software helps enterprises and critical infrastructure anticipate, prepare for and efficiently respond to incidents. The company’s integrated platform offers flexible workflows and checklists, built-in maps, and situational awareness dashboards to help streamline incident management and strengthen business resilience.

Key Players Operating in Global Crisis Management Market are:

• Honeywell International Inc.
• Lockheed Martin Corporation
• Motorola Solutions, Inc.
• Johnson Controls International plc
• Eaton Corporation plc
• Covington & Burling LLP
• MetricStream Inc.
• IBM Corporation
• Hexagon AB
• Everbridge, Inc.

Markets and Data’s reports answer the following questions:

• What is the current and future market size of the product/service in question globally or specific to different countries?
• How are the markets divided into different product/service segments and the market size and growth of each segment?
• What is the market potential of different product segments and their investment case?
• How are the markets predicted to develop in the future and what factors will drive or inhibit growth?
• What is the business environment and regulatory landscape specific to the product/service?

If you can't find what you're searching for or have any custom requirements for global crisis management market, you may approach our team at info@marketsandata.com